How To Enable Out of the Office Sequence Settings

Purpose: 

The purpose of this article is to provide direction to Outreach Users in enabling and configuring Sequence behavior for Prospects with out of the office responses. 

Intended Audience:

• Outreach Users

How To Enable Out of the Office Sequence Settings: 

1. Access the Outreach Platform. 
2. Click the Sequence icon (paper plane) in the navigation sidebar. 
3. Sort and filter, and select the applicable Sequence. 
4. Click Settings and click the ruleset in the Sequence Ruleset field.
   Note: Click the ruleset text, clicking Edit provides Users the ability to select a ruleset, not edit.
5. Configure the Out of Office Settings as outlined in the table below: 

   Option	Description
   Resume OOTO Prospects	Enabled - Prospects automatically resume in Sequence based on the OOTO reply.
   Use Amplify Return Date	Enable the use of Amplify. For more information regarding Amplify, refer to the applicable articles in the Additional Resources section.
   Default time to wait before resuming	The amount of time before resuming a Prospect in a Sequence.
   Maximum age threshold for resuming	The maximum amount of time a paused Prospect can be added back to a Sequence.
6. Click Save.
   
   The Ruleset saves as configured. 

Additional Resources: 

How To Apply a Ruleset to a Sequence

Sequence Overview

How To Create a Custom Smart View

Amplify Return Date Extraction FAQs

How To Enable Amplify Return Date Extraction