In your sequence's ruleset, there is an option to create call tasks on email opens. When enabled, a call task will be created for you after a prospect opens an email from the sequence X amount of times.
In the example above, the call task would be created after the prospect opened an email 4 times.
Keep in mind, the following logic applies when this setting is enabled:
- The call task is due immediately.
- The task is assigned to the user who sequenced the prospect.
- The call task is only created once per prospect, per sequence.
- For example, using the example above: If a prospect opens your email 4 times in Step 1, and the prospect opens your email 4 times in Step 2, the call task will only be created once, after the first 4 email opens in Step 1.