Purchasing International Phone Numbers

We provide phone numbers based off of what our SIP provider, Twilio, can provide. To add additional numbers, Twilio works with the existing government policies to purchase numbers and ensure the call quality will be supported.

For a full list of available phone numbers, please visit this article. Review the Dual Functionality and Voice-enabled Only sections.

 Look for the following:

• Preview or Beta means we are not yet able to provide those numbers.
• GA is a purchasable number through Outreach.
• Type of numbers offered indicates whether that number is either a local number, a mobile number or a national number

Note: Due to governmental regulations, we do not support the purchase of German, Austrian, or Italian phone numbers. 

Purchasing Numbers with Address Requirements

There are two different requirements for purchasing international phone numbers. The first requires any address, regardless of whether the phone number is local to the region or foreign. The second requires a local address to either the region (city or state) or country. These regulations are specific to the country's governmental regulations.

If the country indicates an address requirement, you will need to provide an address when purchasing that country's phone number in Outreach. The address form will appear once you have selected a phone number with these requirements. The banner on the pop-up box will state whether you're required to enter a local or non-local address.

If a local number is required, the country field on the pop-up box will be greyed out with the required country already selected.

 If the country accepts any address, the country field on the pop-up box will be editable.

If you have any questions, feel free to reach out to support at support@outreach.io