Outreach's Gmail integration gives users the power of the Outreach platform from within Gmail. Outreach functionality will live inside of the Gmail compose window. You’ll know Outreach is active when the Outreach toolbar appears in blue.
Similar to creating an email within the platform, users have the option to track opens, indicated by the eye symbol, and clicks, indicated by the pointer symbol, for delivered email straight from their Gmail compose window.
- Make sure you've installed the Outreach Everywhere Chrome Extension.
- Begin composing your new email or reply in Gmail and be sure to check that the Outreach Everywhere extension is enabled. You'll know Outreach is active if the toggle found under the gear icon is green and the Outreach toolbar changes color. Outreach will give you a warning message if the extension is disabled.
- Under the gear icon, check the open and click tracking options to enable or disable tracking.
- Disabling the extension under the gear icon will quickly disable open tracking, click tracking, and new prospect creation.
Gmail Tracking Settings in Outreach Everywhere Extension
You can also adjust the tracking state in the Chrome Extension options.
- Right click on the Outreach Nucleo from the extension list in the Chrome Browser to see your current settings. Click "Open Outreach Everywhere Settings" to automatically navigate to the settings page in the Outreach platform.
- Under “tracking state” select from the drop-down menu to default click and open tracking on, off, or remember the previous state
- Enabled - When composing a new or reply email, click and open tracking will always be on. These settings can be adjusted for each email as needed.
- Disabled - When composing a new or reply email, click and open tracking will always be off. These settings can be adjusted for each email as needed.
- Same as previous email - When composing a new or reply email, the click and open tracking settings from the previously composed email will be enabled (ex: If click tracking was enabled and open tracking was disabled for the last email delivered, click tracking will be enabled and open tracking disabled when a new compose window is opened).