Review Current Dispositions
- Scroll down to the Company Settings Page
- Add/Remove/Update the dispositions listed in the Call Dispositions table until they match exactly the Call Dispositions you have configured on Outreach
Add a New Disposition
- Click the Add New Record button
- Enter the Disposition Text
- Select the appropriate Disposition Type
- Select the Lightning, Dialler and Conversation Checkboxes
- Click Save Changes
Delete a Disposition
- Select the Delete button corresponding to the Disposition you want to delete
- Click Save Changes
Update a Disposition
- Click the Disposition Text field,Lightning, Dialler or Conversation Checkboxes to modify them.
- Click Save Changes
If you experience any challenges while completing this configuration please call the ConnectAndSell Support team at 1.888.297.5313 or email support@connectandsell.com