The purpose of this article is to provide information to Outreach Users regarding out of the office (OOO/OOTO) replies.
- Outreach Users
When Outreach detects an out of the office (OOTO) reply from one of your prospects in a sequence, that prospect will automatically be paused in the sequence. These OOTO replies will not count as a reply from your prospect and will not count toward your reply rate.
You'll notice that the tag on that prospect specifically says Paused (OOTO), and not just Paused.