Calling in Salesforce Aloha ("Classic")
Click-to-Call with Outreach Voice
If you have Outreach Voice enabled, you can click-to-call a lead/contact using Outreach. Clicking to call can be done from the lead/contact list view or from a single lead/contact profile.
When the prospect's phone number is clicked, either in the Outreach window or from within Salesforce, the Outreach extension will initiate a call with the corresponding prospect. Once the call is completed, you will be prompted to log the call in Outreach. Depending on your plugin settings, this activity will push to the lead/contact activity history in Salesforce.