How To Connect A Call Using A Preferred Number With Outreach Voice

Purpose: 

The purpose of this article is to provide direction to Outreach users in dialing a Prospect using a preferred phone with Outreach Voice. 

For more information on configuring a preferred phone with Outreach Voice, refer to the How To Configure a Preferred Phone Number With Outreach Voice article. 

1. Click to call a Prospect from the applicable platform (i.e. Outreach, CRM, Outreach Everywhere, etc.).
   Note: Outreach dials the preferred phone associated with the preferred number in the platform. 
2. Connect the call and follow the prompts. 
3. Outreach dials the intended recipient and places the call in a conference space.  

After logging the call, you will be able to dial directly into the next phone number (you won’t be asked to join the bridge line again.)