The purpose of this article is to provide direction to Outreach users in dialing a Prospect using a preferred phone with Outreach Voice.
For more information on configuring a preferred phone with Outreach Voice, refer to the How To Configure a Preferred Phone Number With Outreach Voice article.
- Click to call a Prospect from the applicable platform (i.e. Outreach, CRM, Outreach Everywhere, etc.).
Note: Outreach dials the preferred phone associated with the preferred number in the platform.
- Connect the call and follow the prompts.
- Outreach dials the intended recipient and places the call in a conference space.
After logging the call, you will be able to dial directly into the next phone number (you won’t be asked to join the bridge line again.)