How To Remove (Lock) a Seat in Outreach

Purpose:

The purpose of this article is to provide direction to Outreach Admins in removing (locking) a user's seat in Outreach.

Access the Outreach Platform.
Click the User icon (single silhouette) in the navigation sidebar.
Find the Outreach user seat that needs to be removed. Hover over their name and an arrow will appear on the right hand side. Click on the arrow and from the dropdown menu, select "Lock".
Refresh your browser to reflect the newly added seat to seats remaining. On the top right hand side of the screen you'll see the number of licenses you have available for new users. You can either activate a locked user seat or create a new user seat if you have availability.