Symptom
When attempting to purchase an international number, the following errors are displayed:
- "The business address you entered was invalid."
- "The address you have entered cannot be validated. Please try again."
Applies To
- Admins and users authorized to purchase phone numbers
- Outreach Voice / Phone number purchase
Resolution
Confirm that the entered address is correct, including any postal codes, states, countries, street names, and suite numbers. If a floor number is being included in the address, remove it and try again.
Cause
The address entered cannot be verified as a valid address.