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Why are metrics in an Activity Report Different for Team, Calls, Emails, and Tasks?

Amy Thompson
Updated

Applies To

  • Outreach Activity Report

Answer

When looking at metrics for a user on the Activity report in the Teams section, it will pull all the data for that user regardless of if they are the owner of the prospect that the activity is associated with. On the Calls, Emails, and Tasks section of the Activity report, when filtering for a specific user, it will only pull the activity associated with prospects that the user owns.

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