Validation failed: Prospect contacted too recently error shown when trying to add a prospect to a sequence.
Adding prospects to sequences
- Log in to Outreach.
- Click Administration > Rulesets.
- Click Edit.
- Navigate to Safety settings.
- Update Prospects must not have been contacted within the last field as needed.
There is a safety setting on the sequence's ruleset that you can configure to prevent a user from adding a prospect if they have been contacted recently. This setting is labeled: Prospects must not have been contacted within the last.