When attempting to rearrange sequence steps, an error pops up: "Oops, looks like step 1 has prospects associated with it, and we don't let you re-order steps that prospects have already gone through."
To resolve this issue:
1. Clone the sequence (more on creating and cloning sequences here)
2. Rearrange the steps in the desired order
This issue appears when you are attempting to rearrange the steps of a sequence that prospects have already gone through.