Note: As of 7/11/23, we've updated the UI and added a close (X) button next to the element. This should allow you to click on the X to close it. The below will still work as well.
Symptom
You are working on tasks with the task panel open on the right side of Outreach. Some of the elements and buttons in the bottom right are being blocked by other buttons (Live support, Chat, or Call button element).
Applies To
-
Organizations with Chat and Phone support options
Resolution
Do a simple Chrome browser page refresh. This will remove and hide those additional buttons and elements from showing until they are clicked/used again. Refreshing the browser page should resolve this issue.
Cause
This is an overlay element from the system's live support features (chat and phone). When using those features, they are defaulted to appearing in the bottom right and cannot be moved.
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