Symptom
Sometimes, users may experience issues signing in to LinkedIn Sales Navigator or viewing information on the tiles.
Applies To
- Outreach's users
- LinkedIn Sales Navigator
Resolution
Try the steps below to remove the current connection with the LinkedIn Sales Navigator App, and refresh your credentials:
- Ensure that you are using the latest version of Google Chrome. You can follow the steps provided in this article from Google.
- Clear the cookies and cache of your browser at all times. You can find the steps to do this in another article from Google.
- Navigate to this Weblink.
- Once you are on the page, remove the entry for Outreach.
- Log out of both Outreach and LinkedIn and then try logging in again.
Cause
Refreshing the browser and removing the App connection can solve issues caused by historic browser data and cookies.
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