Retry Failed Prospects in a Sequence

Symptom

When a sequence or single email fails to send to a prospect.

Applies To

• Outreach Users

Resolution

1. Access the Outreach Platform.
2. Click the Sequence icon (paper plane) in the navigation sidebar.
3. Sort, filter, and select the applicable Sequence.  
4. Click Prospects and select Prospects from the dropdown menu.  
5. Click the More Options icon (ellipses) and select Retry.
6. Click Yes to confirm retrying the Prospect.
   

Additional Information

Sequence Overview

Smart View Filter Options