When composing a one-off email, bulk email, or adding prospects to a sequence, you have the option to send from different Outreach user's mailboxes.*
Send on Behalf of Another User
- Compose a new email or select prospects to add into a sequence.
- Click on the "From" field that appears in the email compose window or on the sequence selection pop-up.
- Select the mailbox the email will be delivered from. If sequencing prospects, all sequence emails will be delivered from this mailbox.
*If you do not see the option to send from another Outreach user's mailbox, your Outreach admin will need to enable the profile governance setting. See the section titled "Mailboxes" in this article.