You are adding your prospect(s) to a sequence, but you see an error: Oops... Cannot add a prospect to the sequence: Not authorized to perform this action.
User's assigned governance profile and permissions
Adding prospects to sequences
1.) Check and verify that the prospect(s) you are adding to a sequence is either owned by you, or you have permission to contact that prospect. If you do not have permission to contact that prospect, then you cannot add them to a sequence. If you're not sure how your assigned governance profile is set up and/or if you're permitted to contact prospects owned by other users or not, or you need to request that your profile is updated, please reach out to your admins, as they are the ones that create and manage your profiles.
2.) Check the sequence that you're adding them to and see if it is a transactional sequence. You can check this by going to the sequence settings page.
If your governance profile is not permitted to use transactional sequences, then you cannot add prospects to a transactional sequence.
Transactional Sequences provide the ability to communicate with Prospects outside the parameters of a Prospect's opt-out status. This new sequence type introduces the ability for Outreach Users to send emails through Sequences in regards to account updates, terms of services, changes, and other essential business transactions. Transactional emails are for relationship-based interactions which differ from the common sales, commercial type, emails. Though Outreach provides support to comply with consumer privacy rights, it is recommended to discuss any legal questions with your company's corporate lawyer to determine what is considered transactional material and content.
Your governance profile is assigned to you and managed by your Outreach admins. You do not have the appropriate permissions to either contact that prospect, or to be able to add them to and use a transactional sequence. If you have questions about how your profile is set up, or you need it updated, please reach out to your admins.