Pausing and Resuming Prospects

Within a sequence, you might have some prospects in a paused state. This implies that they have either been paused manually or you received an OOTO reply. 

Pausing Prospects

1. Find the sequence with the paused prospects. ON the top of the page, click the "Prospects button".
2. Select the prospects that need to be paused and click on the gear icon.
3. Select "Pause" from the dropdown menu.

Resume Paused Prospects

1. Find the sequence with the paused prospects. ON the top of the page, click the "Prospects button".
2. Select the prospects that need to be paused and click on the gear icon.
3. Select "Resume" from the dropdown menu

Resuming OOTO Replies

The OOTO replies will automatically resume prospects if your sequence settings enable this feature. This setting is found on your ruleset or, if using a custom ruleset, in the sequence settings. You can learn more here.