Symptom
The following error is shown when testing the SSO connection.
"Could not retrieve SSO connection name: cannot retrieve authorization URL for non-SSO login org"
Applies To
- SSO
- Admins
Resolution
- Log in to Outreach.
- Click Settings.
- Navigate to Org Info > Users and access.
- Under Sign-in and password options, click Edit
- Under SSO Settings, check Enable.
- Click Save.
Cause
While the SSO connection was set up, it still needs to be enabled by an Admin.
Additional Information
Advanced Settings For Identity Provider (SSO)