Objective
Manage in meet in person tasks in Outreach.
Applies To
- Outreach Users
- Outreach Admins
Procedure
Admin Configuration
- Log into Outreach as an Admin.
- Click Administration > Tasks.
- Click Add Disposition.
- Define custom values for the disposition and purpose fields.
- Click Add.
Outreach Users
Users have the ability to log a meet in person task in Outreach using the Log meet in-person task. Reps will be required to add a Disposition as part of manually filling out the task. The following Disposition and Purposes are available.
Disposition values:
- Name: Meeting complete - Value: Successful
- Name: Prospect not available - Value: Unsuccessful
- Name: Left collateral - Value: Successful
Purpose values:
- account/business review
- appointment setting
- drop-in
Within the workflow, the meet in person task will appear as the following: