Automated and Recorded Voicemail Greetings Overview

Purpose:

The purpose of this article is to provide Outreach users with information regarding the available options for creating custom voicemail greetings for Prospects in the event a call is missed. 

The two options for Voicemail Greetings are: 

• Automated -- The Prospect hears a robot voice dictating a specific script. 
• Recorded -- The Prospect hears a pre-recorded, personalized greeting. 

Automated Greeting 

Enable this option to play an automated message dictating text entered into the Greeting field and select whether the automated voice is male or female. 

Recorded Greeting

Enable this option to play a pre-recorded greeting. If you don't have a pre-recorded greeting you can record and save a greeting here. 

For more information on recording a greeting, refer to the How To Record a Voicemail Greeting article.