Purpose:
The purpose of this article is to provide information to Outreach Admins regarding how Advanced Task Mapping appears in MS Dynamics.
Intended Audience:
- Outreach Admins
How Advanced Task Mapping Appears in Microsoft Dynamics:
With Advanced Task Mapping enabled, users will continue to see Outreach activities logged on the Lead and Contact records.
Clicking into the activity history shows the task details which includes the fields mapped in the Dynamics plugin as well as any additional information that lives in and has been configured in Dynamics.