The purpose of this article is to provide direction to Outreach Admins in disabling the Gmail Automatic Prospect Creation feature in Outreach.
Enabled Outreach users will be prompted via a banner in Gmail when sending an email to an address not associated with a Prospect.
How to Disable Automatic Prospect Creation for Gmail in Outreach
- Access the Outreach Platform.
- Click the user's initials in the navigation sidebar.
- Click Org under the User Admin section in the Settings panel.
- Under Safety Settings, click to disable the Gmail automatic prospect creation option.
- Click Save.