How To Confirm the Google Chrome Browser Version

Purpose: 

The purpose of this article is to provide direction to Outreach users in checking the Google Chrome web browser version being used. 

Outreach works exclusively with the Google Chrome web browser. Depending on how an organization is configured and how IT Administrators and Network Security Admins have updates pushed to the organization, updates to Google's web browser can be missed. 

A common troubleshooting step is to confirm the version of Google Chrome running and update as applicable. 

Intended Audience: 

• Outreach Users

Notes: 

• A red arrow beside the avatar in a browser indicates the browser has a pending update. 
• Minimum requirements to run the Outreach Platform include use of the Chrome browser (most recent version running on Windows or Mac OS X).

How To Confirm the Google Chrome Browser Version

1. Access Google Chrome. 
2. Click the More Options icon to the right of the user's initials or avatar.
3. Select Settings from the More Options dropdown menu.
4. On the Settings landing page, click About Chrome on the navigation sidebar.
   
   Note: The blue check next to the Google Chrome version indicates the browser is up to date.

How To Update the Google Chrome Browser Version

1. Access Google Chrome. 
2. Click the More Options icon to the right of the user's initials or avatar. 
3. Select Update Google Chrome from the More Options dropdown menu.
   Note: If this option is unavailable then Google Chrome is running the latest version.
4. Click Relaunch on the Google prompt. 

The browser is now up to date.