How To Restrict Bulk Compose Emails in Outreach

Purpose: 

The purpose of this article is to provide direction to Outreach admins in restricting a user's ability to bulk-compose emails in Outreach. 

Intended Audience: 

• Outreach Admins

Notes:

• Disabling this option will restrict users from sending an email to a group of Prospects.
• Users will have to send an email to multiple Prospects via Sequences.
• Disabling this feature does not restrict users from sending one-off emails. 

For more information regarding the Bulk Compose Email Governance, refer to the Bulk Compose Email Governance FAQs article. 

How To Restrict Bulk Compose Emails in Outreach

1. Access the Outreach Platform. 
2. Click on the user's initials in the bottom left-hand corner of the navigation sidebar. 
3. Click Profiles under the User Admin section of the Settings panel. 
4. Click the applicable profile on the Profiles list page.
5. Select Denied from the Create and send emails in bulk: dropdown menu under the Prospect Engagement section on the Profile Settings landing page. 
6. Click Save.
   
   Users are now restricted from composing bulk emails outside of sequences.