Bulk Compose Email Governance FAQs

Purpose: 

The purpose of this article is to provide information to Outreach users regarding governance for bulk-composed emails in Outreach. 

Intended Audience: 

• All Outreach Users

Bulk Compose Email Governance FAQs

Q: Does the Bulk Compose Email Governance work for all list views?
A: Yes!

Q: Does the Bulk Compose Email Governance block reps from sending one-off emails?
A: No. This feature applies only to the Bulk Compose buttons in Outreach where a user could select multiple Prospects and quickly send separate emails to those selected Prospects. Reps are still able to send one-off emails through Outreach.

Q: Dose this governance block emailing multiple prospects from the Accounts List View?
A: Yes. The governance blocks all attempts at sending bulk emails across the Outreach Platform.

Q: What is the default permission for Bulk Compose?
A: By default, users are permitted to have access to bulk compose. Outreach admins will need to update profile permissions in order to deny permission.