How To Enable Outreach Open-Tracking for Outlook Emails [LEGACY] – Outreach Support

Important information about the LEGACY version ("v1.0")
of the Outreach for Outlook Add-in

The LEGACY Outreach Sales Engagement for Outlook Add-in is no longer available for installation and will be fully deprecated as of October 1, 2024. We recommend organizations on older versions of the Outreach for Outlook Add-in migrate users to our latest version here.

For guidance on uninstalling the LEGACY Add-in v1.0, click here.

Purpose:

The purpose of this article is to provide direction to Outreach Users in enabling Outreach open-tracking for Outlook emails.

Intended Audience:

Outreach Users

Notes:

The Outreach Sales Engagement Add-in must be installed and enabled (if applicable) in order for Outreach Open-Tracking to function properly. For more information on installing the Outreach Add-in, refer to the How To Install the Outreach Sales Engagement Add-in for Outlook article.

How To Enable Outreach Open-Tracking for Outlook Emails:

Access the Outlook instance and compose a new email.
Click the Open Outreach button in the ribbon.
Click the Open tracking option to enable.

Open tracking is now enabled for this email exchange. Users can disable open-tracking by clicking the toggle again.

Additional Resources:

How To Install the Outreach Sales Engagement Add-in for Outlook

Outlook Sales Engagement Add-in and Outlook FAQs

Important information about the LEGACY version ("v1.0") of the Outreach for Outlook Add-in