Objective
This article provides guidance to Outreach users on how to download an Outreach Call recording (.wav file).
Applies To
- Outreach Users
Procedure
- Access the Outreach Platform.
- In the navigation sidebar, click Activity > Calls.
- Search, sort, and filter as needed to find the applicable meeting recording.
- In the list, click the recording 'play icon' to access it.
-
Click Download.
Note: You can only download each call recording manually and individually and there is currently no option to download them in bulk.
Additional Information
Can I listen to Recorded Calls?
How To Enable Call Recording
Where are call recordings stored?