Skip to main content
Outreach Support Help Center home page Customer Support Portal
  • Sign in
  • Sign in
  1. Outreach Support
  2. Onboarding
  3. Outreach Basic Setup

Outreach Basic Setup

  • Why are is the bounced column showing 0 for all sequences in the sequence list view?
  • How To add a template to a sequence step?
  • How to check when a prospect was created?
  • Mailbox Authentication Failure - Troubleshooting Steps
  • What are the requirements when using SendGrid as send method?
  • How to view all active users?
  • How to create a Prospect in Outreach
  • Managing Outreach User Session (Logout Timer) Duration
  • How to manually sync account in bulk?
  • Why is the option "insert proposed times" greyed out?
  • How to know the number of emails sent by my secondary mailbox?
  • Self-serving MSA Mailbox Management Overview
  • How to Set Up Outreach Activity Notifications (Desktop, In-App, Email)
  • How do I reset my Outreach user password and what are the password requirements?
  • Using the Onboarding Wizard
  • You have denied audio permissions for Outreach. Please adjust your browser permissions and reload the page when prompted.
  • How to Create and Use Test Prospects in Outreach
  • I’m Not Receiving Notifications for My Outreach Activity
  • Asked to Setup Account Every Time I Access Outreach
  • How to edit my Outreach user basic information
  • Customizing List View Columns in Outreach
  • How to connect Office 365 mailbox to Outreach using Microsoft Graph
  • How To Connect a Primary Email to Outreach
  • How To Connect Exchange Master Service Account (MSA) to Outreach
  • How To Connect a Calendar to Outreach
  • How To Install the Outreach Everywhere Chrome Extension
  • How To Update Your Outreach User Login Credentials (End User Process)
  • How To Set Up Outreach Voice
Resources

  • Outreach University
  • Success Center
  • API Documentation
  • Platform Status
Support Info

  • Outreach Support Offerings
  • Best Practices for Contacting Support
Sign In →

  • Support Portal
  • Billing Portal
  • Outreach Application
Follow us
  • Do not sell my private information
  • Cookie Notice
  • Privacy Statement
  • Terms of Service
  • Acceptable Use Policy
  • © 2024 Outreach