Content Creation

Sequence

• How to check and view the Sequence Settings page
• How to Resolve Error: We were unable to send your message: Record not found.
• Sequence shows in Outreach, but does not show in ZoomInfo
• What happens if a prospect reaches a call step in sequence but does not have a phone number?
• My sequence has disappeared. I cannot find it when searching for it.

See all 62 articles

Rulesets

• Validation failed: Prospect contacted too recently error
• How to Generate Call Tasks Based on Email Engagement
• Outreach Sequence Rulesets Overview

Triggers

• Will my mailing object trigger work for messages send outside of Outreach?
• Does multiuser assignment (MUA) work with triggers?
• Trigger Preview is Automatically Greyed Out When Using the condition "Finished Sequences"
• What trigger condition should I use for prospects that are or are not associated to an account?
• Trigger Not Enrolling Prospects into Sequence

See all 18 articles

Templates

• How to view your archived templates
• Why has my template reached the character limit?
• The text within a comment variable isn't being highlighted in blue
• Does Outreach have a native spell check feature?
• My templates aren't loading, or the formatting is weird when I send it.

See all 8 articles

Snippets

• How To Configure an Outreach Snippet
• How To Add Outreach Snippets in Gmail
• How To Add Outreach Snippets to Outlook Emails
• Adding GIFs to Outreach Snippets

Variables

• Why are my variables not populating in my test preview?
• Outreach Variables Overview
• Using the Account Natural Name Variable

Blueprints

• Introduction to Outreach Content Blueprints