Can I filter by the specific time of a call?

Applies To

• Calls logs

• Voice calls in Outreach

• Calls page and filters

Answer

Unfortunately, we do not have a filter for Time, and only have it for the Day/Date. We understand some users have an unusual shift where your working time spreads across two days, even though it is the same shift. Our filters can only be filtered by the day, date ranges, yesterday, or today, but you cannot filter by a time range for those days. Something you could do is to add a Tag to specific calls. That way you can filter by both the Date and the Tags, and maybe that can help you narrow down the results you want.

Additional Information

Understanding the Outreach Call List View