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            1. Outreach Support
            2. Sales Engagement
            3. Email Troubleshooting

            Email Troubleshooting

            • Emails are not showing in the Emails Sequence tab nor in the Outbox
            • Emails are showing in a previous unrelated email thread in the prospect's emails tab
            • Cannot Connect Mailbox: "Please provide valid input. Make sure your data meets all required criteria and try again."
            • Email Assist Error: 0 Assists Left
            • Emails failing with the error "Mailbox not recently synced"
            • I'm seeing blank/empty attachments in my messages to prospects.
            • Emails in Outbox show error "Couldn't send: Send failure - please ensure your credentials are up to date in mailbox settings"
            • Error: Cannot transition to requested state - when opting out prospects from the Outbox page
            • Scheduled emails in Gmail stay in draft folder
            • Email failed with error: "The url provided is too long to encode"
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