How To Enable HTML Composer Access

Purpose: 

The purpose of this article is to provide direction to Outreach Admins in enabling the Insert HTML feature for user profiles. 

Intended Audience: 

• Outreach Admins

Notes: 

• Outreach Admins must enable the Insert HTML feature for users. 
• Outreach does not support HTML configuration or troubleshooting. 
• Outreach recommends users test HTML prior to sending to Prospects with an applicable HTML editor.

How To Enable HTML Composer Access: 

1. Access the Outreach Platform. 
2. Click the user's initials (avatar) in the bottom left corner of the navigation sidebar. 
3. Click Profiles under the User Admin section of the Settings panel. 
4. Click the applicable profile. 
   Note: The Admin profile cannot be altered.
5. Select the Permitted or Denied from the Insert HTML: dropdown menu under the Administration section of the Settings tab. 
6. Click Save. 
   
   Users associated with the Profile will have permission to insert HTML as configured. 

Additional Resources: 

HTML Composer FAQs