Purpose:
The purpose of this article is to provide direction to Outreach users and Outreach Admins on removing local numbers from the Outreach Platform.
Delete Phone Numbers with User Governance
- Access the Outreach Platform.
- Click the user's initials in the bottom left-hand corner of the navigation sidebar.
- On the Settings landing page, click Voice in the menu bar.
- Locate the number to remove and click the Delete icon to the right.
- Click Yes on the Confirm Delete window.
- Click Save.
Delete Local Numbers with Admin Governance
Outreach admins can delete phone numbers from Outreach, by doing the following:
- Access the Outreach Platform.
- Click on the user's initials in the bottom left-hand corner of the navigation sidebar.
- Click Phones under the System Config section in the navigation pane.
- Locate the number to remove and click the More icon to the right.
- Select Delete from the More Options dropdown menu.
- Click Confirm on the Confirm Delete window.
- Click Save.