How To Delete Phone Numbers In Outreach Voice

Purpose:

The purpose of this article is to provide direction to Outreach users and Outreach Admins on removing local numbers from the Outreach Platform. 

Delete Phone Numbers with User Governance

1. Access the Outreach Platform. 
2. Click the user's initials in the bottom left-hand corner of the navigation sidebar.
3. On the Settings landing page, click Voice in the menu bar.
4. Locate the number to remove and click the Delete icon to the right.
5. Click Yes on the Confirm Delete window.
6. Click Save.
   

Delete Local Numbers with Admin Governance

Outreach admins can delete phone numbers from Outreach, by doing the following:

1. Access the Outreach Platform.
2. Click on the user's initials in the bottom left-hand corner of the navigation sidebar.
3. Click Phones under the System Config section in the navigation pane.
4. Locate the number to remove and click the More icon to the right.
5. Select Delete from the More Options dropdown menu.
6. Click Confirm on the Confirm Delete window.
7. Click Save.