How to add a feedback on a call?

Objective

The purpose of this article is to provide direction to Outreach users on how to add feedback on a call in the Outreach platform. 

Applies To

• Outreach User
• Calls

Procedure

1. Access the Outreach Platform.
2. Click the Activity tab.
3. Click the Calls tab.
4. On the call, we want to add a feedback, click on More actions and select View call log.
5. On the new window, click on Let us know as shown in the screenshot below.

   

Additional Information

A feedback can be added to a call just at the end of the call by clicking on Submit feedback. See the screenshot below.