Can an Admin Impersonate Other Users in an Instance?

Created by Khaled Atmaz Alsibai, Modified on Mon, 9 Feb at 11:01 PM by Alsabana Sahubarali

Applies To

  • Outreach's Admin

Answer

There's no plan to allow Outreach Admins to impersonate other users in an instance, this is for security and provisioning reasons. The Admin needs to log in to Outreach using the user credentials in order to view Outreach from the perspective of the user. 

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