How to Configure Password Policies

Objective

To set up and configure password policy for Outreach users in non-SSO setups. 

Applies To

• Outreach Admins
• Configuration

Before You Begin

• Password rule option are available for non-SSO configurations only. To set up access to Outreach via SSO, see our Single Sign On category.
• At this time, multifactor authentication (MFA) options are not available directly in the Outreach platform.

Procedure

1. Log in to Outreach as an Admin.
2. Click Administration > User management > Sign-in.
3. Under Sign-in and password options > Password rules, click Edit.
4. In the modal window, update rules as needed. Configurable options include:
   • character requirements and restrictions
   • minimum password length
   • when the password will expire and require users to create a new one
   • session duration (how often people will need to log in with their password)
     Note: Session lifespan must be between 1 hour and 30 days.
     
5. When done, click Save.