Customizing the Kaia Bot Name

Objective

The purpose of this article is to provide information to Outreach Admins in customizing the name of Kaia that appears in the meeting.

Applies To

• Outreach Admin

Note: This feature supports Zoom meetings only

Procedure

Outreach Kaia can now be configured with a custom participant name. Meeting participants will see this name in the participant list and in the video tile during the meeting. The Outreach Kaia tile shows the custom participant name in white text on a black background.

1. Log in to Outreach as an Admin.
2. Click Settings > Kaia.
3. Navigate to Kaia's name in Zoom.
   
4. Enter your preferred name.
5. Click Save.

Note: Zoom has a character limit for both the video tile and the participant name after which it truncates -  13 characters for the video tile and 128 characters for the name in the participant list.

Outreach automatically appends is Recording or is Paused depending on whether Kaia is actively recording the meeting or not.