The purpose of this article it to provide direction to Outreach users in enabling the Open-Tracking feature for an email composed in Outlook.
- Outreach Users
- The Outreach Add-In must be enabled to complete this process.
- Open Tracking can only be implemented at the message level of a new or reply email; therefore, when Open Tracking is enabled for an email, it cannot be disabled. Users must discarded the draft email to refrain from accidental tracking enablement.
How To Enable Open Tracking for Outlook Emails
- Compose a new email.
- Click the More Options (…) icon in the message toolbar.
- Click the Add Open Tracking option.
Open Tracking in enabled for the email.