How To Enable Outreach Open-Tracking for Outlook Emails [LEGACY]

Purpose: 

The purpose of this article is to provide direction to Outreach Users in enabling Outreach open-tracking for Outlook emails.

Intended Audience:

• Outreach Users

Notes:

• The Outreach Sales Engagement Add-in must be installed and enabled (if applicable) in order for Outreach Open-Tracking to function properly. For more information on installing the Outreach Add-in, refer to the How To Install the Outreach Sales Engagement Add-in for Outlook article.

How To Enable Outreach Open-Tracking for Outlook Emails: 

1. Access the Outlook instance and compose a new email.
2. Click the Open Outreach button in the ribbon.
3. Click the Open tracking option to enable.
   
   Open tracking is now enabled for this email exchange. Users can disable open-tracking by clicking the toggle again.

Additional Resources:

How To Install the Outreach Sales Engagement Add-in for Outlook

Outlook Sales Engagement Add-in and Outlook FAQs