What do the Prospect email and phone status validations mean?

Applies To

• Outreach Users

Answer

The 'Email' and 'Phone' fields for prospects include a status option to indicate whether the email address or phone number is valid.


Users need to manually set this status option based on their interactions with the prospects.

Additional Information

1. This information does not automatically update if an email bounces or if a phone number is invalid. It is intended solely for informational purposes when viewing a record.
2. The email/phone field status value cannot be synced with the CRM.
3. The email/phone field status cannot be reported in the prospect list view or any other reports
4. The email/phone field status cannot be updated in bulk.