Hubspot and Outreach FAQ

Created by David Sullivan, Modified on Mon, 9 Feb at 11:01 PM by Alsabana Sahubarali

Applies To

  • Outreach

  • Hubspot

Frequently asked questions

Can I sync emails sent outside Outreach with Hubspot? At this time Outreach and Hubspot only support syncing emails sent with Outreach from the app or from the mail client with the Outreach extension.

Can I sync emails from Hubspot to Outreach? At this time Outreach and Hubspot only support syncing emails from Outreach to Hubspot.

Can I sync individual records between Hubspot and Outreach, for example by selecting a button? Outreach does not support syncing individual records on demand with Hubspot. Configuration settings in Hubspot determine the sync frequency and direction for records

Who do I contact if the sync between Hubspot and Outreach is not working? 

If the sync between HubSpot and Outreach is not functioning properly, you should reach out to the HubSpot support team. The HubSpot integration is managed by HubSpot engineers, and they provide support for sync issues. For any problems specifically related to the Outreach integration, please contact their support team using the following link: https://help.hubspot.com/.


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