Can we import call recordings into Kaia?

Created by Alain T, Modified on Fri, 5 Jun at 3:06 PM by Joel Sandi

Applies To

Outreach Users
Kaia
Third-party voice calling platforms

Answer

Yes, Outreach supports both:

upload of external recording files in common formats (mp4, wav, mp3, mov, m4a) for processing and review in Kaia
automated import from third-party voice providers (Nooks, Orum)

Additional Information

How to Upload a Meeting in Kaia

Kaia Call Recording Import from 3rd Parties

Outreach Kaia Overview

Kaia Live Meeting Assistant in Outreach Voice FAQ

Outreach Kaia Meetings FAQ