"The requested resource has been deleted from Salesforce" Error

Created by Khaled Atmaz Alsibai, Modified on Mon, 9 Feb at 11:02 PM by Alsabana Sahubarali

Symptom

"The requested resource has been deleted from Salesforce" Error message is showing in the prospect activity. The prospect is syncing with no errors when force syncing. 

Yvette_S._Groszmann_-_Prospects_-_Outreach_2023-03-20_at_4.12.04_PM.jpg

The following error message is seen when trying to sync the opportunity:

Screenshot_2023-03-21_at_1.19.14_PM.png

Applies To

  • CRM Errors, Sync Error

  • Deleted Opportunity

  • Prospect Activity

Resolution

To solve this issue, delete the opportunity from the prospect record, or it's better to delete the opportunity all together from Outreach. 

Cause

When this error is seen, most likely is caused by one of the opportunities associated with the prospect record is deleted from the CRM. When deleting an opportunity in Salesforce, it will not be automatically deleted in Outreach, the user has to delete the opportunity manually. 

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