How to Verify a Phone Number from the Twilio Console

Created by Alain T, Modified on Mon, 9 Feb at 11:02 PM by Alsabana Sahubarali

⚠️ INTERNAL USE ONLY ⚠️

The contents of this page are for internal company use only. Do not distribute or share.

Objective

How to verify a phone number with the Twilio console.

Applies To

  • Users unable to verify their imported phone number within Outreach
  • Outreach Agents

Procedure

  1. Open the Twilio console
  2. Enter the Twilio account SID
  3. Go to Phone Numbers > Manage
  4. Go to Verified Caller ID
    Phone Numbers Twilio 2023-05-22 at 9.19.31 AM
  5. Click on the button Add a new Caller ID
    Phone Numbers Twilio 2023-05-22 at 9.20.37 AM
  6. Enter the number the user is attempting to verify
  7. Send verification code to the user
  8. Enter the verification code (you will need to get this from the user)

 

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