Purpose
The purpose of this article is to provide direction to Outreach users in navigating the Outreach Everywhere Chrome Extension.
Intended Audience:
- Outreach Users
Navigating to the Outreach Everywhere Chrome Extension Settings
- Download Outreach Everywhere.
- Right-click the Outreach logo and select Options from the dropdown menu.
- Click Open Outreach Everywhere Settings.
Understanding the Outreach Everywhere Settings
General
Window Mode: With Window mode, the Outreach content is launched in a separate window that snaps perfectly to the side of your browser. This makes the chrome extension immediately responsive to the web content you are on, and keeps up with your workflow as you move between different pages.
Click to Dial Everywhere: Whenever clicking on a decorated phone number on a website, Outreach Everywhere will attempt to dial it.
Universal Task Flow: With Window Mode enabled, you can have other websites such as Salesforce bring up the associated Prospect's records while completing your Tasks within Outreach, so that you can easily review information and complete your work more efficiently.
Gmail Settings
Gmail Toolbar: Enables the Gmail compose window to have Outreach decorating. This allows Outreach to sync prospect replies, track opens and clicks, create new prospects in Outreach, and gives you access to Outreach content from Gmail (templates, snippets, sequences, follow-up bump/tasks, and meetings).
Tracking State: Default click and open tracking on, off, or remember the previous state
Salesforce Settings
Email Decorating: Click to email prospects from Salesforce
Phone Decorating: Click to call prospects from Salesforce with Outreach Voice