What does the error, 'Validation failed: Prospect contacted too recently' mean?

Applies To

• Adding prospects to sequences

• Sequence ruleset

Answer

You'll normally see this error when trying to add a prospect to a sequence. There is a safety setting on the sequence's ruleset that you can be configured to prevent a user from adding a prospect if they have been contacted recently. This setting is labeled: Prospects must not have been contacted within the last.