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How to determine your Outreach Production Environment

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Joel
Updated
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Objective

An Outreach org's Production Environment (sometimes colloquially referred to as a bento) may occasionally be needed for administrative configuration of things such as the approved inbound list on your SMTP server or the SKUID overlay for your CRM.

Note: In the updated Outreach user experience, the Production Environment information is not visible as a prefix in the web application URL, which is genericized across all orgs.

Applies To

  • Outreach Admins

Procedure

Note: This procedure is best performed in a non-private browser. Private (cacheless) browsing may prevent the Status Page from being able to understand and share your Production Environment.

  1. Log in once to the Outreach platform.
  2. In the same browser session, navigate to the Outreach Status Page at https://status.outreach.io.
  3. Review the message at the top of the page indicating what environment you "most recently accessed Outreach on." The app ID at the end is your Production Environment.
    outreach-status-page-bento-environment.png

Additional Information

The Outreach Status Page is a great resource to review and subscribe to for announcements and timely updates on planned maintenances, identified issues, and more! Learn more here.

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